Course Overview
The ITIL 4 Supplier Management Practice Module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the
- in the ITIL 4 Supplier Management Practice publication. It includes process
- roles
- value streams and capability assessment.
- The key concepts of the practice
- The processes of the practice
- The roles and competences of the practice
- How information and technology support and enable the practice
- The role of partners and suppliers in the practice
- How the ITIL capability model can be used to develop the Practice
- The recommendations for the practice success
- Multiple choice format
- 20 questions per paper
- 65 to pass, or 13/20
- 30 minutes’ duration
- Closed book
- Prerequisite – ITIL ® 4 Foundation
Policies
Training Options
Corporate Training
We work with customers to provide tailor made training solutions, onsite and off site delivery with customized content to cover areas of key importance. Please contact for private batches or any other requirements.