Course Overview
The Professional Development Institute® (PDI) is one of the leading international institutionsspecialized in qualifying and developing professional competencies. It is headquartered in theUnited Kingdom (UK) and has a proven track record in preparing specialized professionalsacross vital sectors, including banking, finance, and insurance. PDI is distinguished by offeringinternationally recognized professional certifications that enhance individual efficiency andstrengthen their capabilities in the global workplace.This program provides participants with essential knowledge and practical skills to conducteffective internal audits of Quality Management Systems based on ISO 9001:2015. The coursecombines theoretical understanding of QMS requirements with hands-on auditing techniques,enabling participants to plan, execute, and report internal audits that drive organizationalimprovement and ensure compliance. Participants will gain competence in audit principles,evidence gathering, nonconformity identification, and corrective action verification, supportingtheir organization’s journey toward operational excellence and customer satisfaction.
- Quality professionals and coordinators.
- Process owners and department managers.
- Team leaders responsible for quality compliance.
- Personnel designated as internal auditors.
- Professionals seeking to develop audit competence.
- Understand the purpose and structure of ISO 9001:2015 Quality Management Systems.
- Explain the seven Quality Management Principles and their application in organizations.
- Apply PDCA cycle
- process approach and risk-based thinking to audit planning.
- Interpret ISO 9001:2015 requirements (Clauses 4-10) in an audit context.
- Plan and prepare internal audits including scope
- objectives and audit criteria.
- Conduct effective audit interviews and gather objective evidence.
- Identify conformity
- nonconformity and opportunities for improvement.
- Write clear
- concise audit reports and nonconformity statements.
- Facilitate opening and closing meetings with auditees.
- Follow up on corrective actions and verify their effectiveness.Modules: 7Module 1: Introduction to Quality Management SystemsModule 2: ISO 9001:2015 Requirements OverviewModule 3: Quality Management Principles and Process ApproachModule 4: Fundamentals of Internal AuditingModule 5: Planning and Preparing Internal AuditsModule 6: Conducting Internal AuditsModule 7: Audit Reporting and Follow-up
- hold a degree from a recognized educational organization.
- have professional experience in the field.
- Sit for and pass the certification examination.
- Adhere to the Professional Development Institute (PDI)Code of Ethics.The examination is offered in multiple languages to support international candidates.All candidates are required to sit for their exam at an accredited PDI Test Centre.The exam duration is approximately 2 hours.Total Marks: 60
- Minimum Pass Mark: 66 (40 out of 60).
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