Course Overview
The Professional Development Institute® (PDI) is one of the leading international institutions specialized in qualifying and developing professional competencies. It is headquartered in the United Kingdom (UK) and has a proven track record in preparing specialized professionals across vital sectors, including banking, finance, and insurance. PDI is distinguished by offering internationally recognized professional certifications that enhance individual efficiency and strengthen their capabilities in the global workplace.This program assists to train professional auditors for ISO 20000-1 certification audits.
- Professional auditors
- CB partners
- compliance & IT leaders
- • ISO 20000-1 audit principles• Service continuity & availability audits• Evidence evaluation & reporting• Certification audit leadershipModules (8)
- ITSMS & ISO 20000-1
- Clauses & Controls
- Service Risk Management
- Audit Standards (ISO 19011 / 17021)
- Planning ITSMS Audits
- Conducting Certification Audits
- Nonconformities & Reporting
- Certification ManagementProfessional auditors
- CB partners
- compliance & IT leaders
Policies
Training Options
Corporate Training
We work with customers to provide tailor made training solutions, onsite and off site delivery with customized content to cover areas of key importance. Please contact for private batches or any other requirements.